Frequently Asked Questions
Everything you need to know about your MADLIONS tech experience.
What is the standard shipping time for electronics?
We offer expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on customs processing.
Do your products come with a manufacturer warranty?
Yes, all MADLIONS electronics come with a standard 12-month limited warranty that covers hardware defects and technical malfunctions under normal use.
What is your return policy for opened items?
We accept returns within 30 days of delivery. If the item has been opened, it must be returned with all original packaging, manuals, and accessories to be eligible for a full refund.
Are the devices compatible with international voltage standards?
Most of our devices are dual-voltage (110V-240V). However, we recommend checking the specific product description or contacting support to verify if a regional power adapter is required.
How can I track my order status?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our logistics portal to monitor your shipment in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through select financing partners.